Privacy Policy

Last updated: 2026-09-18

Kelmoras provides user experience and interface design services in Australia. This Privacy Policy explains how we collect, use, and safeguard personal information in connection with our website, communications, research activities, and client engagements. We follow principles that align with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). The scope includes information collected online and through direct collaboration with clients, participants, and partners.

Information we collect

We may collect identifiers such as names, contact details, organisation and role, and limited usage data from site analytics. During research projects we may also collect voluntary feedback, session recordings, survey responses, and artefacts such as sketches or screenshots shared by participants. When engagements require remote testing tools or scheduling platforms, those tools may collect additional data in accordance with their own policies.

How we use information

Information supports service delivery, scheduling, research coordination, communications, invoicing, improving our site, and maintaining security. For research, aggregated findings inform design recommendations and product decisions. Personal details are handled with care and are only shared when reasonably required to deliver services or comply with legal obligations. We limit retention to the period necessary for the stated purposes unless a longer period is required under applicable law.

Legal basis and consent

Where consent is appropriate, we request it in clear terms and provide straightforward ways to withdraw it. In other contexts, processing may rely on contractual necessity, legitimate interests related to quality and security, or compliance with legal requirements. We aim to keep communications relevant and proportionate to expectations set during engagement.

Storage, security, and access

We take reasonable steps to protect information against unauthorised access, alteration, disclosure, or loss, including access controls, encryption in transit where supported, and internal policies that promote responsible handling. Despite reasonable measures, *** method of transmission or storage is entirely free from risk. If an incident occurs, we act promptly to investigate and, when required, to notify affected parties and regulators.

Third parties and international transfers

To provide services we may work with technology vendors, research recruiters, analytics providers, and payment platforms. Where practical, we use providers that demonstrate strong security practices and clear privacy commitments. Some processing may occur outside Australia. When transfers happen, we assess safeguards and use appropriate protections consistent with applicable requirements.

Your choices and rights

You can request access to, correction of, or deletion of your personal information, subject to lawful exceptions. You can also opt out of certain communications. Requests are handled within a reasonable timeframe, and we may ask for verification to protect your account and data. For research participation, you may withdraw at any time prior to analysis, and your preference will be respected moving forward.

Cookies and analytics

Our site may use cookies or similar technologies to remember preferences and understand how visitors engage with content. You can manage preferences using the cookie banner on this site or through your browser settings. Some features may operate differently depending on your selections.

Contact

If you have questions about this Policy or wish to exercise a privacy right, please contact us at Kelmoras@gmail.com or by phone at + (61) 47 258-39-46. For contract terms and service-related notices, see our Legal page.